Struq ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our website and services.
1. Information We Collect
Account Information
When you create an account, we collect your email address, password (encrypted), and optional profile information such as username and display name.
Content You Create
We store assets, projects, and any content you create, including code snippets, descriptions, tags, and uploaded files or images.
Usage Information
We collect information about how you interact with our service, including views, copies, favorites, search queries, and timestamp data. This helps us improve your experience and understand feature usage.
Device and Technical Information
We automatically collect certain technical information including IP address, browser type, operating system, referring URL, and pages visited. This data is collected via cookies, analytics tools, and server logs.
Communication Data
If you contact us, we store your messages, support tickets, and any communication records to help resolve issues and improve our service.
2. How We Use Your Information
- To provide, maintain, and improve our service
- To create and manage your account
- To send transactional emails (password resets, confirmations)
- To analyze usage patterns and optimize features
- To detect, prevent, and address fraud and security issues
- To comply with legal obligations and law enforcement requests
- To communicate about updates, features, or policy changes
- With your consent, to send marketing and promotional communications
3. How We Share Your Information
Service Providers
We may share information with third-party vendors who provide services such as hosting, analytics, payment processing, and customer support.
Legal Requirements
We may disclose information if required by law, court order, government request, or to protect our rights and safety.
Public Content
Assets and projects you mark as public may be visible to other users and searchable within Struq. We do not sell or rent personal information.
4. Data Security
We implement industry-standard security measures including encryption (TLS/SSL), secure authentication, and access controls to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login information
- Understand how you use our service
- Improve site performance and functionality
- Track analytics and user behavior
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features.
6. Data Retention
We retain your account information as long as your account is active. After account deletion, we retain certain data as required by law or for legitimate business purposes. Usage analytics and logs are typically retained for 12 months unless required otherwise.
7. Your Rights and Choices
Access and Portability
You can access, download, and export your personal data and content at any time through your account settings.
Correction and Deletion
You may update your account information or request deletion of your account and associated data. Some data may be retained for legal or operational purposes.
Marketing Communications
You can opt out of promotional emails by clicking the unsubscribe link in our emails or adjusting your preferences in account settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites before providing information.
9. Children's Privacy
Struq is not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will take steps to delete the information and terminate the child's account.
10. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using Struq, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be announced via email or prominent notice on our website. Continued use of Struq after changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Address: Amsterdam, Netherlands
We will respond to your inquiry within 30 days.